Privacy Policy

EXPLANATION AND PRIVACY, SECURITY POLICY ABOUT PERSONAL DATA PROTECTION
Mumi Gayrimenkul (mumigayrimenkul.com) provides the following basic information regarding the protection of personal data. Mumi Gayrimenkul presents the following explanations to the attention of our customers and third parties using our website and/or mobile applications in order to fulfill the clarification obligation arising from Article 10 of the Personal Data Protection Law No. 6698 (“KVKK”). Mumi Gayrimenkul reserves the right to update this Privacy and Personal Data Protection Statement at any time within the framework of changes that may be made to the relevant legislation.

  1. How is Credit Card Security Provided in Purchases from mumigayrimenkul.com?
    For purchases made with a credit card on mumigayrimenkul.com, the 3D Secure system is applied. This system helps prevent credit card fraud and theft. You can make secure purchases through mumigayrimenkul.com with the 3D Secure SMS system.
    mumigayrimenkul.com uses 128/256 bit SSL (Secure Sockets Layer), which is an international standard. This encrypts your credit card details and sends them to the relevant bank’s virtual POS (VPOS), preventing them from being seen by third parties.
    Credit card information used in purchases is not stored on our servers. The lock icon found in the bottom right, top right, or top left corner of your internet browser during the purchase stages indicates that the page is encrypted with SSL, and clicking on it will show which company provided the encryption. mumigayrimenkul.com uses the ComodoSSL security certificate.

  2. What is the Legal Basis for Mumi Gayrimenkul to Collect Personal Data?
    There are regulations in various laws regarding the use of our customers' personal data. First and foremost, the Personal Data Protection Law (KVKK) sets the principles for the protection of personal data. In addition, the Law No. 6563 on the Regulation of Electronic Commerce also contains provisions regarding the protection of personal data. Moreover, the Turkish Penal Code No. 5237 foresees certain criminal penalties in some cases for the protection of personal data.
    Furthermore, data collection and usage are necessary to fulfill our obligations arising from the Consumer Protection Law No. 6502 and the Distance Contracts Regulation.

  3. What Methods Does Mumi Gayrimenkul Use to Collect Personal Data?
    Data provided by our customers who make transactions via the website www.mumigayrimenkul.com or mobile applications are processed by Mumi Gayrimenkul in accordance with the customers' consent and the provisions of the legislation.
    The website www.mumigayrimenkul.com uses cookies. A cookie is a file, mostly consisting of letters and numbers, that is stored on the device's browser or hard disk and allows the device to be recognized.
    To provide better service and meet legal obligations, we collect and process your browsing data in accordance with the purposes and scope specified in this Personal Data Protection Statement and store it securely without using it for purposes other than the ones mentioned.
    The cookies on mumigayrimenkul.com may store information through log files, web beacons, and/or third-party resources in order to summarize preferences related to your browsing. mumigayrimenkul.com may track your browsing information and/or browsing history to make personalized promotions, marketing offers, improve the website or mobile application content, and/or determine your preferences.

  4. How are Cookies Used on the Website?
    mumigayrimenkul.com uses cookies to remember your preferences and personalize the use of the website/mobile application. These cookies may include those that save your password and keep your session open, so you don’t have to enter your password every time you visit the website/mobile application.
    Cookies are also used to track how you use the website/mobile application, such as where you accessed it, the content you viewed, and how long you visited.

  5. How Does the Website Use Third-Party Cookies for Advertising and Retargeting?
    The website www.mumigayrimenkul.com may also use cookies to activate advertising technology to display ads you may find interesting when you visit search engines, websites, and/or websites where the website has ads. This advertising technology uses information from your previous visits to the website/mobile application and/or websites where the website has ads in order to display targeted ads.

  6. What Does Mumi Gayrimenkul Use Personal Data For?
    mumigayrimenkul.com may collect, store, update, disclose, transfer, classify, and process your personal data in accordance with the law, to the extent permitted by the legislation.
    Personal data is used for the following purposes:

  • To confirm the identity of the purchaser on the website/mobile applications.
  • To store the necessary contact and other information.
  • To contact customers regarding the terms, current status, and updates of contracts made within the scope of the Distance Sales Agreement and the relevant provisions of the Consumer Protection Law.
  • To arrange all records and documents necessary for processing in electronic (internet/mobile) or paper form.
  • To fulfill obligations under the Distance Sales Agreement and Consumer Protection Law.
  • To provide information to public authorities as required by law.
  • To provide better shopping experiences and inform customers about relevant products, campaigns, and promotions based on their interests.
  • To enhance customer satisfaction, recognize customers who make purchases, and use the information for customer analysis and marketing purposes.
  • To evaluate customer complaints and suggestions regarding our services.
  • To fulfill our legal obligations and exercise our rights arising from the current legislation.

  1. How Does Mumi Gayrimenkul Protect Your Personal Data?
    Personal data shared with www.mumigayrimenkul.com is under its supervision and control. mumigayrimenkul.com, as the data controller, is responsible for establishing the necessary organization, taking technical precautions, and adapting them to ensure the confidentiality and integrity of the information in accordance with the relevant legislation. Periodic penetration tests are performed and data processing policies are updated in compliance with national and international technical standards.

  2. Does Mumi Gayrimenkul Share Your Personal Data?
    The sharing of personal data with third parties occurs with the consent of the customers and, as a rule, personal data is not shared with third parties without the customer's approval.
    However, due to our legal obligations and within those limits, personal data may be shared with courts and other public institutions. Personal data is also shared with third parties for the provision of our contracted services and for quality control.

  3. What Rights Do You Have Regarding Personal Data Under the Personal Data Protection Law?
    Under KVKK, you have the right to:
    a) Learn whether your personal data is processed.
    b) Request information if it has been processed.
    c) Learn the purpose of processing and whether it is used according to that purpose.
    d) Know the third parties to whom your personal data is transferred, domestically or internationally.
    e) Request the correction of incomplete or inaccurate data.
    f) Request the deletion or destruction of data under the conditions specified in Article 7 of KVKK.
    g) Request notification of the actions taken regarding the correction, deletion, or destruction of personal data to third parties to whom the data has been transferred.
    h) Object to a decision based solely on automated processing that affects you adversely.
    i) Request compensation for damages caused by unlawful processing of your personal data.

  4. How Can You Stay Informed About Changes to Personal Data Protection Legislation?
    We would like to inform you that we process your personal data in compliance with the law and will update the information on this page to align with any legal changes.

  5. How Can You Ensure Your Data is Updated and Accurate?
    As per Article 4 of KVKK, Mumi Gayrimenkul is obligated to keep your personal data accurate and up to date. For us to fulfill our legal obligations, it is important that our customers share accurate and updated information with us. Please contact us through the communication channels listed below to update your data.

  6. Do You Have Any Questions About Your Personal Data?
    You can contact us anytime regarding your personal data at info@mumigayrimenkul.com.

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